Hoarding tenants are different from messy tenants. Hoarding involves keeping too many items that could block exits and entrances.
Extreme hoarding can risk damage to the property. It can also be a hazard to the tenant. If it is a multi-unit building, hoarding can be a hazard to other people. Some types of hoarding may also affect the living conditions of people in the building.
How do you deal with hoarding tenants? You can read on to learn tips for managing hoarding tenants.
A Guide for Dealing with Hoarding Tenants
Add a Clause to Your Lease Agreement
The first step is to have the correct language in your lease agreement. Adding a housekeeping clause can help property owners if they have a hoarder as a tenant. The clause can have language about disposing of trash properly and having clear paths to the doors. It can also cite fire codes for maintaining a safe living environment. The clause wouldn’t directly exclude hoarders, but cleanliness and safety are reasonable lease terms.
Document Issues
What happens when you start seeing signs of hoarding? Landlords can take notes of various issues, especially if they are lease violations. Taking pictures is also an option, but be careful. Tenants have privacy rights, and you do not want to violate them. Landlords may take photographs of damage or maintenance issues for documentation. However, you should give the tenant notice before entering the unit. It is also a good idea to consult a lawyer concerning taking photos in the unit.
Give Notice
Landlords should also try to deal with the client directly. Make them aware of the issues. Don’t call them hoarders; point out the problems and how they violate the lease. Explain your concerns for safety or livability. Give them time to address the matter. Ensure they know you might evict them if they fail to act. However, it is important not to call them a hoarder or tell them the eviction is for being a hoarder. Being a hoarder is a mental disability with legal protections.
Eviction
If the tenant fails to address the safety and cleanliness concerns, it is time to proceed to eviction. Keep your documented evidence and documentation about efforts to work with the tenant. With hoarding having additional legal protections, you should contact an attorney for advice before moving forward.
As a final point, try to approach the situation with compassion. It isn’t easy for the tenant and their family. They have probably been dealing with the issue for some time. A little understanding and a willingness to work with the tenant can go a long way.
